Inform yourself and take your health in hand
Frequently Asked Questions
We use various platforms such as our website and social networks, to keep you informed in real time of news in the medical world, and thus participate in the collective effort to improve your health and that of your loved ones. Please do not hesitate to write to us at firstname.lastname@example.org if your questions have not been answered below.
About the clinic
We are located at 9735 Saint-Laurent Boulevard in Montreal, a few steps away from the Sauvé metro station.
District Médical is equipped with an elevator making it accessible to people with restricted mobility.
We are a public clinic. At District Médical, all consultations are covered by RAMQ. Our mission is to revitalize and revolutionize the offer primary healthcare in Quebec.
A family medicine group (GMF) is a conglomerate of family doctors who work together in very close collaboration as well as with other health care professionals (ex: nurse, social worker, pharmacist, etc.). This structure allows for a better work organization, and better access and quality of care.
In order to prioritize the most urgent needs of our population, our physicians take new patients directly from the governmental registry for family doctor, the Guichet d’accès à un médecin de famille (GAMF). Therefore, it is strongly recommended that you register on it: https://www.quebec.ca/en/health/finding-a-resource/registering-with-a-family-doctor/
Please note that our doctors do not take new patients through our urgent care appointments.
The slots are refreshed every 24 hours; hence, we suggest you consult your patient portal at a later time so that new slots become available. Please note that our urgent care service is available 24/7. It is viewable in the “emergency appointments” section of the patient portal
Yes, we do accept emergency appointments! Our urgent care physicians are available 7 days a week. Simply log in to your portal and book an appointment with one of them. This service is offered to all!
General hygiene measures are enforced by employees, professionals and all those present at the clinic. Wearing a mask is mandatory and at the moment we cannot accept patients with viral or COVID-19 symptoms. Please note that, most of the consultations are presently done via telephone or videoconference first. If your physician wishes to see you in person, he or she will mention it to you.
The most common symptom of COVID-19 include fever, cough, runny nose, loss of taste and sense of smell and tiredness. If you have possible COVID-19 symptoms or if you’re waiting for a screening test result or are in quarantine, it’s important to NOT come in person to the clinic since we are presently a “cold clinic”. Our physicians will be able to provide you with a phone consultation.
As a preventive and temporary measure during the pandemic, medical consultations are done via the phone or by videoconference unless otherwise specified by your physician.
Should your physician need see you in person, it is highly preferable that you come alone. A minor or a person with reduced autonomy can be accompanied by one person.
Follow-ups with our gynecologist-obstetricians Dr. Bernard, Dr. Jarcevic and Dr. Racicot who deliver at Maisonneuve-Rosemont Hospital. Follow-ups with Dr. LeBlanc-Malette, family doctor who delivers at the Jewish General Hospital.
Pregnancy follow-ups are generally done onsite at the clinic.
The fastest way to do book an appointment with your physician is through your patient portal.
Your child must be linked to your own patient portal in order to be able also book an appointment online or him or her. Please request it to our administrative staff.
The patient portal is an account that allows you to access your medical profile online! You can manage your appointments for you and all your family by browsing through and consulting your online document and via our secured platform. When booking an appointment, you have the option of choosing a consultation with your family doctor or an emergency appointment with one of our practitioners.
It is important to respect to your booked appointment, otherwise this prevents another patient to be able to benefit from an appointment with a physician.
If you wish to cancel your consultation, we ask that you please do it in a timely fashion and not at the last minute.
It is possible to cancel an appointment through the patient portal or by contacting us directly.
Furthermore, please think of the others and only book one appointment at a time.
Yes, our clinic is accessible to everyone, but consultation fees will apply for those not insured by RAMQ. A receipt will be provided, and consultation fees can then be claimed from your health insurance provider if applicable.
Only for services not covered by RAMQ. Please refer to the fee schedule and the display of eligibility.
Yes! We love our environment and have therefore set-up 3 charging stations for your convenience shortly.